My husband’s phone completely shattered the day after his father’s passing. We weren’t even sure if we’d be able to get the pictures off the phone because it was in such bad shape. The man didn’t have a new screen to fit our phone but he had an old cracked one in better condition than our current one. He loaned us that one so we could get the pictures off the phone and he could get the correct screen in. A week later we came back and he put the new one on! Everything works perfect. Great place!